Company/Brand

Website:
Address


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Customer satisfaction rating


Xiaomi/POCO— Poco x3

D
18 May,2022
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Was using the phone and suddenly the phone got switched off after that nothing coming from phn. I gave my Phone to service centre and they told the motherboard is gone. I we check online almost all the users phone are dead. Because of the same issue. In my case its out of warranty. I'm not willing to pay. It is the problem of company . For warranty users they are giving new phone.
Attchment

Xiaomi/POCO— Poco X3pro phone

A
15 May,2022
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I have poco x3 pro. It was working fine until May 11th 2022 when it suddenly shut down and won't turn on again. After searching on internet i found many customers with same model of phone faced same issue. I reached to service center of xioami . There they said you phone has physical damage so it would not be covered under warranty and they are asking for around 18800 INR for repair. My questions is, when phone died because of their software update bug , how is it my fault ? I am not the only person whose poco x3 pro died. Why should i pay for brand's mistakes . It is harrasment of consumer. They should repair my phone for free as my phone is under warranty and the phone died because of brand's mistake.
Attchment

Xiaomi/POCO— Poco x3 pro

S
14 May,2022
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My poco x3 pro suddenly shutdown. I tried many times to open it but it is not switching on. Please give me some clues or solutions of this issue.

Xiaomi/POCO— POCO X3 PRO

A
10 May,2022
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MY DEVICE IS NOT TURNING ON SO I REACHED TO A SERVICE CENTRE OF XIAOMI THEN THEY SAID THAT YOUR MOBILE HAS LESS CHANCE OF BECOMING GOOD AND THEY SAID THEY WILL GIVE REDMI NOTE 10 PRO AND MY PHONE IS BETTER THAN THIS PHONE AND THEY ARE GIVING A BAND OR TRIMMER OR POWER BANK AND I CHOSEN BAND BUT I WANT SAME LEVEL PHONE BECAUSE THE PROCESSOR OF MY PHONE IS 860SD AND REDMI NOTE 10 PRO HAS 732SD SO REDMI NOTE 10 PRO IS NOT EVEN CLOSE AND THEY ARE GIVING 16999 PHONE AND I BOUGHT MY PHONE FOR 20999 SO HOW THIS IS A GOOD DEAL I NEED A SAME LEVEL PHONE WITH SAME PROCESSOR AND SAME RAM ROM AND EVERYTHING PLEASE REPLY

Xiaomi/POCO— POCO X3 PRO

M
06 May,2022
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I purchased Poco X3 pro from Flipkart on 01-06-2021 and before 10 days it suddenly stopped working and when I took it to the service centre they told me that repair is not possible for this device due to motherboard shortage and just within a year company has stopped the production of new devices so they can't replace or repair my device and instead they're offering me a Low ended phone Redmi note 10 pro 6 gb variant which is very pathetic device in comparison to the Poco x3 pro in all segments. I've already sent several emails to the company and grievance team and also tweeted in their official forum but I'm still getting any solutions from the company. So now I want a full refund of 18999 or in replacement a new Mi 11x device with 8 gb 128 gb variant.
Attchment

Xiaomi/POCO— POCO X3 PRO

M
06 May,2022
,
I purchased Poco X3 pro from Flipkart on 01-06-2021 and before 8 days it suddenly stopped working and when I took it to the service centre they told me that repair is not possible for this device due to motherboard shortage and just within a year company has stopped the production of new devices so they can't replace or repair my device and instead they're offering me a Low ended phone Redmi note 10 pro 6 gb variant which is very pathetic device in comparison to the Poco x3 pro in all segments. I've already sent several emails to the company and grievance team and also tweeted in their official forum but I'm still getting any solutions from the company. So now I want a full refund of 21,000 or in replacement a new Mi 11x device with 8 gb 128 gb variant.

Xiaomi/POCO— Poco x3 pro suddenly shuting down and not trun on again

R
04 May,2022
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I have poco x3 pro mobile phone suddenly trun of and not turn on again service center told me mother board issue total reapir cost 12900 something .

Xiaomi/POCO— Poco X3 Pro

R
30 Apr,2022
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I have purchased Poco X3 Pro on 20/5/21 and after using it for sometime the phone stopped working , i visited the service center and then I got my motherboard replaced,, in the month of November, my phone was in service centre for 1.5 months,, after struggling enough I got my phone back, now yesterday , 29/4/22. My phone has again faced motherboard issue , due to faulty OTA Update by Poco company, my phone is still in full warranty, but the company refuses to help me, or get me a replacement phone. They are asking me for 12000 rupees . Poco is doing fraud my making dead phone. The company should hear my problem and help me out, as I am in deep trouble without my phone, it is the only phone which I have. Poco is completely fraud and very pathetic customer service
Attchment

Xiaomi/POCO— POCO X3 PRO

A
26 Apr,2022
,
I bought Poco X3 Pro from Flipkart on 10th May, 2022. Few days ago, the same phone suddenly stopped working and not turning ON. Then, I visited MI service centre as my phone is in warranty period. I show my phone to them and after two hours they said that your phone's motherboard is got damaged because of insertion of water. And they consider my phone as out of warranty and told me to pay 11,916 so that they can change my phone's motherboard. After this, I showed my phone to mobile repairing shop and they told me that there is no sign of insertion of water in this phone. Then,I searched on internet about this and found that there was one update came in mi phone's because of that phone's got crashed and I also update my phone 12 or 13 days ago and my phone also got crashed. Now, I am in huge lose and I really got too much disappointed from MI company as they put complete blame on me. They did fraud to me.
Attchment

Xiaomi/POCO— POCO X3 pro

R
24 Apr,2022
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Hello, I buy POCO X3 pro device on 21/04/21 and suddenly it stop working on 01/04/22 and i submitted my device in service center on 02/04/22 and now they offered me replacement on my device because they does not had motherboard so i accepted that offer but now company said they does not have same variant so offered me a downgrade phone and that is not satisfied offer so please help me and peoples like me