Customer satisfaction rating

Wakefit — Repeated extended the product delivery time

10 Tue,2021
I have placed Wakefit Teak Wood Bed - Pavo Storage With Upholstery Omega on 2021-07-28 and expected delivery date was given three week from the order date. Then they further extended to 30 Sept and given it in written communication . Now the 30th Sept also has been passed they further extended the delivery date to 2nd week of October. They are doing with multiple customer and I have valid proof. Since I have purchase the product on EMI and I can't cancel it as this will be loss to me.

Wakefit— TV Unit

31 Oct,2021
I Ordered a TV Unit from Wake Fit 15 Days Back, after so much waiting and follow ups they finally delivered the product with Damaged Parts, installation Guys told me that damaged parts will be replaced within 48 hours, but it's been 5 Days and no person shows up and also there is no clarification is provided to us, everytime when I contact they will say wait for 48 hours, that 48 hours become now 5 Days. Sir please help , they are not helping anyways, always telling to wait. Now in home that damaged product is lying from 5 days. I ordered for Diwali but they ruined all and not getting bothered about my concern

Wakefit— Teak Wood Bed - Delivery Delay with Delivered wrong Part. Incomplete Installation

11 Oct,2021
I had booked 2 teak wood bed on 29th July 2021 which was promised to be deliver on 29th August 2021. After a lot of begging, hard talks and escalations Wakefit delivered the bed on 6th October 2021. Post which they are suppose to do the installation. The carpenters completed one installation and had to leave the other one as Wakefit has shipped wrong part. they delayed the delivering saying that they give much importance on QC but all were lies. Now Wakefit is saying they need 15 more days to deliver the part for installation.

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