Customer satisfaction rating


23 Apr,2022
Dear Sir, I am 69 years old and my husband is 77 years old and we live alone in Asansol area of West Bengal. His AC has been giving problems and he paid an amount of about 17000 in between March 2021 - September 2021.This cost includes compressor change, PCB Change , Gas Charging etc. Despite paying such a huge amount the machine is still not working. My husband had been complaining for the last few days. Voltas has again provided an estimate of 6000 today to get the machine repaired. Sensing some mistake we escalated the matter to senior management asking for help. Now the service team is saying that our machine is 14 years old and it is outdated. They should have told this last season when my husband paid 17000 just a few months before. Due to pressure from Twitter complaints they agreed to return 50% of the amount we pid in last 1 year but now they are lingering the matter by making new excuses everyday. So, i request you to help me get 50% of the amount we paid which comes to 8500.00 Regards Mrs Sulochana Soni, Asansol, West Bengal, 69 years, Ph - 8972319497

Voltas AC— Voltas 1.2 ton convertible 5 star split inverter AC

21 Apr,2022

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I purchased an inverter AC online via flipkart on 13 march 2022 which was installed by Voltas on 22 march 2022 as I already requested voltas to send expert technician but 2 boys age around 17 or 18 yrs was sent for installation and worst installation was done in which all the pipes are open and indoor unit was wrongly placed when I told them to check any of the gas leakage after finishing installation work they argued me and not checked any leakage and now AC is not cooling better,I tried to contact customer support several times but till date no action was taken.

Voltas AC— Foulty product

02 Oct,2021
Worst product quality and worst service Experience after 60 days regular follow up not getting any solution from Voltas Complain No. 21073112664, Complain No. 21092901983, Complain No. 21091812944,