Company/Brand

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Customer satisfaction rating


Travolook — Flight ticket refund

S
17 May,2022
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I booked a flight ticket on may 3rd 2022 from travolook.in and then I get a mail saying that the booking is cancelled when I called them for refund the said it will take 5 to 7 days. I waited for 15 days and now when I call them they are saying it will take more 10 to 15 days to get my refund. Please help me out.
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Travolook — Money deducted, ticket not booked, Refund not processed - SCAM

A
05 Apr,2022
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Hi, I had book my ticket from Mumbai to Bangalore on 28th Feb, 2022. The Amount was deducted from my Credit Card but I received a mail saying that booking is cancelled (REF377653436) and refund will be processed in another 10-15working days. Post the wait of 15workings days, I called the customer care for refund, they said there are problems in processing merchant payments and the refund will be processed in another 3-5 working days. It has been more than a month since the cancellation. I've still not received my refund. Today I visited social media website to identify whether this Company is genuine or fraud. Noticed that there are ample of people who got trapped like me and are awaiting refund from the Company since a very a long time.

Travolook — Air ticket

S
13 Feb,2022
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Not booked tickets but money deducted from my account

Travolook — FLIGHT TICKET CANCEL REFUND SCAM

D
01 Feb,2022
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I HAD BOOKED A FLIGHT TICKET FOR MY FRIEND FROM TIRUPATI TO HYDREBAD FOR THE DATE:7TH JAN 2022 FOR 2 PERSON AND PAID RS. 6776/- ONLINE TO TRAVOLOOK ON 26TH DECEMBER 2021. ONCE FROM MY ACCOUNT RS.6776/- HAD BEEN DEBITED I RECEIVED EMAIL THAT YOUR FLIGHT TICKET WILL BEEN ISSUED AFTER 30 MINUTES. AFTER 30 MINUTES ANOTHER EMAIL RECEIVED THAT YOUR FLIGHT HAD NOT BEEN BOOKED DUE TO FARE EXPIRATION. THEN SUDDENLY CALL CAME FROM TRAVOLOOK CUSTOMER CARE SAYING THAT YOUR FLIGHT HAD NOT BEEN BOOKED SO YOU WILL GET REFUND WITH IN 24 TO 48 HRS. AFTER 5 DAYS I HAD NOT GET BACK MY REFUND CALL TO CUSTOMER CARE THEY SAY THAT IT WILL BE REFUNDED IN 5 TO 7 DAYS. I HAD SEND LOT OF EMAIL & CALL TO CUSTOMER CARE THEY SAYS ONLY ONE THINK THAT YOUR REFUND IS UNDER PROCESS YOU WILL GET IN 5 TO 7 DAYS. I WOULD LIKE TO SAY THAT THIS IS BIG SCAM GOING IN NAME OF FARE EXPIRATION BY TRAVOLLOK. LOT OF PEOPLE HAD NOT GET REFUND BY THIS FRAUD CO. I WOULD LIKE TO REQUEST THAT PLZ DO NEED FULL SO THAT WE CAN GET OUR REFUND FROM THIS FRAUD CO. WHO IS CHEATING LOT OF PEOPLE ONLINE.
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Travolook — Refund not being initiated

T
28 Jan,2022
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I had booked ticket on travolook on 22nd November. The refund has not been initiated from the company's end. Tried reaching them on email support a standard reply to wait for 7-10 days on some of the email update is given and then silence for weeks. Customer care number also provide with the standard reply to wait for 7-10 days.

Travolook — Refund of Airlines tickets.

K
11 Nov,2021
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I booked flight ticket from Mumbai to Varanasi on 06 Oct 2021, tickets were cancelled with reason operational error. Since then I am following with with Travolook customer service via calls and emails but no refund has been initiated.

Travolook — Not refunding money

A
21 Oct,2021
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I booked a ticket on 17th sept and it got cancelled for some reason immediately. I have been following up with travolook but till date I have not received my money. Each time I call them they give me a new date. They have frauded many people like me.

Travolook — Refund for Flight Booking

A
18 Oct,2021
Thane, Maharashtra
Travolook, a company which is in today's time in the business of fooling people. I paid for my booking within seconds, the money got debited immediately. But as per them, link was expired. Then how the hell did I pay?? Now I am just following up with them, every time a new promise is made but there is no refund. And when I check google reviews about this site, Oh my God I see there are many like me. Let us all come together and teach this company a big lesson. I mean we are working professionals, we earn money the hard way and these guys are doing fraud. I am in for making a team of all fooled people and complaint for these guys all together in the Police Station. Please reach out to me at 9987333382 if you want to be a part of it and need your refund.
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Travolook — Online fraud

M
29 Sep,2021
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Hi, I booked online return air ticket from them and money was debited via my credit card.I got call in 15 min claiming ticket could not be confirmed as price for the route has been hiked. Again I called back to check with status they informed money will be credited back to my account within weeks time.
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Travolook — Not processing refund for cancelled flight

P
16 Sep,2021
Sundargarh, saivihar sundargarh
Travolook is a flight booking and service company. On 2nd Sept 2021, I booked 2 tickets from Bangalore to Jharsuguda. After a successful payment, I received a mail with reference number REF322851246 and they stated that my flight booking is cancelled due to fare expiration. and your money will be refunded. I tried to reach to customer care many times , but not getting good response. Even I tried to google it about this company, many people are facing same scam by this TRAVOLOOK company.