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Timbl, RI Networks Pvt Ltd.— Forcing to buy Fiber & not fixing my connection

Y
16 Sep,2021
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RI Networks Pvt Ltd, Company name "Timbl" Registered ROC-Delhi, Registered Office Address-Plot No. 758, First Floor, Udyog Vihar Phase V, Gurgaon - 122016, Haryana My Cx ID is 2022312, I have registered multiple complaints in Timble they came to me on 1st of September and didn't fix my broadband they said you need to get fiber and this connection can't be repaired, on 31st August i lost my internet and on 1st of September i registered complaint Today it is 16th September company has taken no action i have 2 month validity and 1500rs in Timbl wallet, Company is not sending technician and since last 17 days, I didn't lost any money but its pure harrasment by company and i have to pay 2000 to them which I don't want because i have 2500-3000 Stuck in my account 1500 in my account plus 2 month validity and 500 security deposit, its defamation when you feel helpless n few people cut your connection n ask you to buy fiber else go wherever you want its pure harrasment bulling a service provider should work ethically not hurting sentiments, Pressuring to buy there products.