Customer satisfaction rating

Suprdaily— They are not refunding my balance

This side Anjani Kumar Mishra, Mobile No. 9654511470. I have been using Superfamily service for last 2-3 months and suddenly they have people have made my area "Sundar Block Shakarpur PIN 110092" out of Deliverable area, without any prior intimation. My account had 2300 in Supr Wallet and 383 in Grocery Cash, when i contacted them on Customer Care they are only ready to refund the Supr Wallet Balance in my Bank Account , but since its their fault that the area which was earlier in range of delivery have been now made out of range, to refund me the Grocery Cash Balance also in my bank account, After my repetitive follow back they agreed to refund that amount also but now once again they have ignored from refunding, they have done this not only to me but with many customer as can be seen on their Twitter account. Kindly take hard action against them, this is not only of Rs 383 but I am too much mentally tortured due to all this for the last 10 days.