I have requested multiple time through mail and call to REFUND my money against cancellation of my booking and refund my amount for order id OET-993432317260222-XED360 . But there is no proper response from OLA's side. They are not responding to my mails and also they are not refunding my money to my Credit card, If delay in payment to credit card company I need to pay 28% of Interest. I am only getting false promises from OLA Twitter handle that they are looking in this issue but till now it have not been solved.
A guy with number 7307012052 called me stating that he is from Ola electric registration department and said my order ID & Color of my vehicle correctly and asked me whether i need fancy number for registration, as any common man knows that there will be a charge for it i asked him what are the charges and what number is available, he was so professional that he said me the running numbers and asked me to pay 8850/-, initially i resisted him to pay so much then later he said me out of 8850/- there will a subsidy for 5020/- and the remaining will be refunded by OLA electric team within a week, if someone is professionally speaking on behalf of company where the details are know only to me and OLA, i had to believe in him and transferred the amount of 8850/-, he said me to wait for 24 hrs to get update and leter it will refelct in your profile and you will get the vehicle in 3-4 days and hanged up the call. later after 24 hrs when i checked nothing was updated and called to check but he wasn't picking up my call and later i called OLA electric customer care number and after speaking to them for around 2 hrs of conversation i was known that i had being faked/scammed/looted, my question is how come my details are being shared without my consent by OLA, only i & Ola electric company knows the order details and color of my bike, how come these scammers got all those information, how did this guy knows by bike ready for registration and the state i belong to?
Now i have asked google pay the median to help they said they cannot do, then i asked bank people to help, they said me to block the account first and later submit complaint in police station which am doing but even after giving all the details they couldn't hold the money and also couldn't refunded the money, reporting to cyber crime well i don't know how long this will take to help me, at least they will see my case or not or will solve my case or not i don't have any hope, so at least the bank people can block the account which received my money and at least they can refund from that account with the money they have in that account and refund to all the people who got scammed, they were so so professional that even a educated guy can be fooled/ goosed up/ scammed easily, my last hope is at least you people can help me in this regard to get my money back atleast, every rupee mattered for me to make it arrange and to take this bike, please help me out. you are my last hope
I booked Ola electric scooter and I paid full payment 70days before and the scooter not yet delivered. My timeline as below 15-08-2021 paid 499 (booking) 15-09-2021 paid 20000 (advance) 21-1-2022 paid 127224 (full payment) Total paid 147724 After booking they told me they will deliver November 2021 After advance payment they told me they will deliver between December 1 to December 31 on 2021. After full payment they told me they will dispatch scooter February 28-2022 Now present conditions I don’t really they dispatched or not because false promises. 1000 customer like me facing same issues. Till today i paid around 1500000 70days finished not registered my vehicle in rto Not delivered my vehicle, I asked their customer care related this issue they are not solved yet. ( complaint id 868347)
I book ola scooter 8 months ago , but still no information get to deliver . So I am complaint this ola company they are not serious about it we pay full amount there is no update for delivery they doing delay day by day and not taking seriously. Kindly please take action on this company and help our .
Ola has collected Rs. 499/- in the name of
reservation on 16th July 2021. An advance amount
of Rs. 20,000/- was collected on 15th September.
And final amount of around Rs. 1,30,000/- was
collected by Ola on 21st & 22nd January 2022, with
promise to deliver the vehicle at the earliest. But it has
been more than a month, the vehicle is yet to be
We have seen an ad about offering dealership for Ola Electric Vehicles. Hence we applied through provided link for dealership of Ola Electric Vehicles to the Guntur district of Andhrapradesh state. Later we have received a letter to our personal mail ID, which we provided at the time applying online. As per that mail, we have been approved and selected for the dealership of Ola Electric Vehicles in Guntur district of Andhrapradesh, it has to be confirmed only when we have to pay Rs.45,500/- within 24 hours through RTGS/NEFT to they provided account details unless our application will be cancelled. Hence on the same day of we received mail from them we made RTGS of Rs.45,500/- to they provided account. And we had been communicating by their executive Mr.Dipak from Mumbai office, so we enabled we made RTGS of Rs.45,500/- to him. So he said to our communicating mail we should must get confirmation of received RTGS amount. And on the evening of the same day we received mail with confirmation of RTGS too. The contacting executive Mr. Dipak said to us within 02 days we should must get further proceeding documents, we have to fill them and have to follow the instructions given in the mail correspondence. Meanwhile in the 2 days gap we enabled to our relatives, then one of our relatives said it's a fraudulent process. Then we called Mr.Dipak, who is in touch with us for the process from the beginning. But he said as no we aren't fraudulent and our process is genuine to offering dealership of Ola Electric Vehicles for entire Guntur district. And also he said we mailed agreement documents along with terms and conditions so you have to follow them. In their sent mail we received agreement and terms and conditions and also instructions to pay Rs.5,50,000/- as security deposit. We don't want to proceed further with them so please let us know what we have to do now?
PremKumar Gudi(Behalf of Gummadi.SambasivaRao [Applicant to Ola Electric Vehicles Dealership of Guntur district of Andhrapradesh])