Company/Brand

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Customer satisfaction rating


Jio Fiber— Network connection

R
08 May,2022
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It's been 4 days I don't have an active connection in my home the customer care executive is rescheduling day by day. Only my home doesn't have an active connection while others in my area have an active connection i live in the centre of the city still the issue persists
Attchment

Jio Fiber— No refund provided

R
03 May,2022
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I had issues with JIOfiber since day one of installation, and had raised a request the same day for refund and pickup of their device, but they just don’t come to pick up the device and keep on rescheduling again and again, been calling them again and again and they have no answer. They are very pathetic and have a very very very bad service. Absolutely HATE IT. They will not pick up and until they pick up no refund will be provided. Please help me get this resolved

Jio Fiber— Refund amount not received from jiofiber trail pack

D
01 May,2022
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I have taken jio fiber connection but I got transferred so i returned jio fiber connection. I ask for refund. I have submitted all the details but they are telling mismatch in Bank details. I have send them my bank details with cancelled cheque photo for several times still they are giving me same answer i.e mismatch in Bank details. If I call them then executive people's are not answering properly they cut the call in between. 2500/- security deposit amount still not received

Jio Fiber— Jio fiber connection complaint

G
28 Apr,2022
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I have taken jio fiber connection but I got transferred so i returned jio fiber connection. I ask for refund. I have submitted all the details but they are telling mismatch in Bank details. I have send them my bank details with cancelled cheque photo for several times still they are giving me same answer i.e mismatch in Bank details. If I call them then executive people's are not answering properly they cut the call in between.what to do

Jio Fiber— Jio fiber

A
27 Apr,2022
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I have returned the jio fiber connection but didn't get the deposited money

Jio Fiber— Didn't receive refund after return jio fiber

A
24 Apr,2022
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I didn't get refund of 500 after returning jio fiber but they are claiming that refund was completed on 12th Apr 2022. But I checked account in which they are mentioning the amount got credited and I could not find 500 credited on that day or any other day either by jio fiber. I have been calling jio fiber customer care services as well as mailed them but they are constantly saying the same thing that amount got credited and we cannot do anything about it now. I have attached screenshot of my account statement for reference. Please help.
Attchment

Jio Fiber— Invoice plus Security deposit

P
18 Feb,2022
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a) They didn't share invoice copy via mail or email the link they had shared didn't work b) they had charged me for security deposit amounting to Rs1500 but when I disconnected their Svc bcoz I was not getting network then they didn't refund my security deposit amt and instead said Rs1000 was towards installtion which their representatives initially told me is free. So they are totally fraud Company

Jio Fiber— Jio fiber security deposit not refunded

A
18 Feb,2022
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I got jio fiber connect on 28th November 2021 under free one month trial plan and paid 2500. However, connection was surrendered on 23rd Dec 2021 and device was taken on 30th Dec. Service provider informed me within 7-14 days 2500 amount will be refunded as I am closed connection within one month of trial period. Till today I am yet not received single penny from them and whenever I am chasing them they always highlighting issue that they are working on the request. Could you kindly help me to get issue resolved and refund my money back? In this tough covid time, every money matter for me. Needed your urgent attention here please.

Jio Fiber— Jio fiber router

I am trying to terminate my Jio fiber connection as i have multiple connections from last 3 months and everytime I call them they talk to me for half and hour. Then finally they say we will do it in 7 days and then service request gets closed and it’s written customer is retained and i have raised so many request to terminate my connection but they aren’t doing it. I want my security deposit of 4000 back. Please help me out
Attchment

Jio Fiber— Amount not refund as they promise in offer

Dear Sir, when i installment a Jio Fiber connection a offer was running and they promise if not satisfied with in 30 days we will refund 100% amount which you pay without any question and i request to disconnect connection after one week even they stop services on same day but devices not pick many days i make call many time which msg and complain No. still i have they pick after a long time and now say your devices is picked up after more then 30 days so you are not eligible for the same and not refunding my complete amount and Charge 1000/- which is totaly Fraud So you are requested to file my complain against Jio Fiber.