Hi, I have talked loan for different amounts on different days. I have submitted all the EMIs before taking another loan. Instead of this Dhani is charging 17000rs loan amount which I have not taken also there's a late fee and subscription charge is included. I am not using physical card then on what basis dhani is charging 500rs on subscriptions every month. There's a policy that Dhani will not approve second loan untill the first loan is settled then why this harrasment to the customer.
Dhani App has a lot of issues. But Dhani blames the customer side. I already sent some rupees that I have purchased some goods but now Dhani creates harassment and collects the charge which I'm not using.
Dhani app has full of many bugs and works automatic credit money and debt money.
I also call and mail the Dhani app but no revert back and solutions. I have screenshots of this app please check. Now the total fee 2020 with late fee.
My dhani Loan for Rs 92,000/- (Vide Loan No IPERDEL01013980), whose last installment was due this month i.e. February for Rs 895/- Only, I have also received the advance message by dhani regarding EMI deduction. (Message Snapshot Enclosed).
But, again the EMI for Rs 2,949/- deducted from my Account (Bank Statement Enclosed), While my loan is to end this month and Only Rs 895/- was deducted from my Account.
My refund of Rs 24999 is not credited I was cancelled my order on Amazon and the initiate refund on 13 September but not yet received I was complaint many times to your Twitter and firstname.lastname@example.org
But problem not solve.