Customer satisfaction rating

Huawei— Huawei is charging very high price for mobile glass replacement

17 Sep,2021
I purchased a Honor View 20 mobile for 23500 in Sep 2019. The glass is cracked in Aug 2021 but touch function is working. I contacted service center at Prabhadevi, Mumbai and also Huawei on twitter and their number 18002096555 and company has I will have to buy touch and battery along with glass as they dont sell glass alone. Even after pleading with them Customer support did not aloow me to escalate the case to senior management. Why should user pay for new battery if onlyonile glass is broken? I demand Huawei shd replace the glass and charge only price of glass. Company are harassing customers hy charging 8500 + fitting charge + taxes. The glass is available in market for 309 Rs and.proof is attached. mobile help me.