Customer satisfaction rating

Hinduja Finance— Honda Shine Bike

26 Sep,2021
I have purchased my bike on March 29th on 2021 on EMI basis. And they said from May 1st onwards your 1st EMI will deduct from your account, and in the month of May amount was not deducted and same thing I have informed to finance team, they said it will deduct from next month onwards which means from June, unfortunately in the month of June also its not deducted and again I have informed them but they didn't respond properly. And in the month of July they called me your not paid ur EMI properly and if you don't pay we will recover our bike they said. And I told them I came to your office to pay the EMI but you people not respond and that's not my mistake, and now I am paying from last 2 months onwards but they are telling me 1st 2 months amount you should pay. I requested them to extend my EMI term date so that I will pay but they are not accepting. Pls help me on this sir. I am having every proof and voice records and all. Pls pls hope you people will help me on this. Thank you.