Customer satisfaction rating

Herofincorp— Unnecessary Overdue Charges

23 May,2022
I paid my last two emi advancely before my emi date as suggested by hero fincorp's customer care executive(also having the recording of customer care executive) after paying advancely now they are leaving 700 as overdue charges, while I tried to contact them via mail and mobile number. There is no response. And they can't understand clearly, My due date is 8th of every month I paid before 8th I.e 6th of last two months Attaching photos for your reference Reg mob 7904782210 Name Arvind Ravikumar