Hello Team, I have booked Mumbai to Chennai flight ticket (PNR:6B9PY2) on 16 Dec 2021 using www.happyeasygo.com and cancelled the same ticket by calling happy easy go customer care number 01246079960 on same date (16 Dec 2021)for some personal reasons. And as promised by their customer care agent ₹1424 had to be refund at my sourced account within 45days. Once 45days passed, I have called them 3 to 4 times and asked my refund status, every time they are replying "it is under process please wait for next 7 to 10 days". I have not yet received the refund for the same. Because of this I am very much stressed and I'm not able to concentrate on my daily work. Also I am not able to fulfill my other financial activities because of this money blockage. Please consider this letter as a complaint against happyeasygo and order them to give my refund amount back and additionally Rs 10 lakh as compensation to give me mental stress. I am enclosing the ticket.
Yours
Shakir