I visited Gomechanic-Aditya Motors, Faridabad on 4th apr,22 after a recommendation by a friend who knew Mr. Saif Ali (He claims to be area manager of faridabad location for gomechanic). Mr. Saif was informed prioriily (3 days prior to visit) about the shockers that need to be replaced in my car and was specifically told to arrange it beforehand in the workshop so that my time doesn't get wasted as I will be leaving a 9month old dog back at home who can't wait for longer hours.
The story begins as soon as I entered gomechanic, the shockers weren't there. They ordered after i came and it took 4 and half hours to get them. I reached gomechanic workshop at 9:30 am and the shockers came at 2pm.
Moreover, one of the guy would always go out to buy some parts for my car(mount, air conditioner belt and steering assembly) but would always return with the wrong part. And then he would go again. This almost wasted 2-3 hours of my time just for exchange of parts. Car was standing without any worl ideally for almost 40mins.
I came at 9:30 in the morning for already explained work(shocker replacement, service, steering assembly change and mount change), and i left at 7:40pm in the evening. Thats really pathetic. They kept me waiting for hours. I have a police complaint registered against me as my dog was making noise and i had to rush back home. This is all because of Gomechanic.
Additionally, when they gave me the car back and i did find the steering super hard and dangerous. Even a small pothole is steering the car massively. Cng/petrol switch was not functioning and brake pressure not adequate, they said this is how its supposed to be. Everything is fine.
Hence as a result, i have not made any payments to gomechanic for the servicing and I have no intent to make any payments too as my car wasn't taken care of. And even next day they are not available to look after my car. They say its there week off, so i need to wait for one more day for the problems they have created in my car.
Additionally, i gave an approval for bill amount of 24k, however they made the bill of 28k without my knowledge. They provided such a complex bill that I couldn't understand. And when asked for explaination of bill, many new things were added which wasn't approved by me. I want to ask gomechanic, do you guys really deserve the bill payment? If you believe you do, i will pay the bill and will remember to have no relationship with such unethical and cheating company.
Order Id: 202204044912671
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