Customer satisfaction rating

Flipkart / Motorola G40 Fusion — Mobile phone ( Motorola g40 fusion 128 GB)

10 Mon,2021
I ordered the mobile ( Motorola g40 fusion, grey, 128 gb) after using for 1 day i found the mobile is over heating with Normal usage and along with this it is , hanging too, i registered a complainant to flipkart, they asked me to go for troubleshooting and did that, then after 2 days they sent me technician he accepted ur device is heating but said i can't allow this for refund/ return as "this will come to my job" so he denied. And he closed the complainant next day i again registered a compliant and after that flipkart is not responding me neither picking my call nor calling me back ..even they blocked me over social media.. as they give 7 days return policy if any problem found now they r ignoring me.. plz help me out.

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