Customer satisfaction rating

Flipkart Mattress — Product not delivered and Flipkart denied for refund

09 Sun,2021
I have ordered one mattress and one mosquito killer bat through Flipkart and same was showing delivered to me on 30 Aug 21 and 28 Aug 21 but in actual scenario that product was not delivered to me, their courier partner show fake delivery and than I have complaint to Flipkart for that case and tell them about delivery and ask for refund , customer care team told me we have taken your case to our concern team. After that their team contact me and apologize for fake delivery and than I told them for refund. I told them also if your courier service trying to deliver me item than I will not accept because my requirement is over so refund my money. After 20 days I won't get my refund and trying to contact with Flipkart than they are saying that your case is closed ,we are not able to refund your money. This is for 2 items complaint, one is showing delivered on 28 Aug 21.