Customer satisfaction rating

CROSSBEATS— S4ignite redund

04 Mar,2022
I bought a smartwatch crossbeats ignit S4 from your official website but i got the used watch as this watch has scratches and paint is wearing off and watch is not working properly i want my refund.and now they are forcing me to keep the product or else they will disgard the product since their product is so bad i do not want it. its showing me the table heartbeat also.

CROSSBEATS— TWS Torq - Used & Refurbished Product Received - Given for replacement but still not received product back.

13 Oct,2021
Karjat, Maharashtra
I Ordered an TWS Product from Crossbeats official website but I've received an defective, improver or used product inside the box, No Plastic Firm is on TWS touch sensor, No Alcohol Pouche in the box as it's shown on your product review videos on YouTube. As well as, my Right Side TWS making continues Hoarse voice even then nothing is to be play and I've already registered Product on website. I complaint for on their website hence they've arrange reverse pickup for replacement but in this replacement Crossbeats provide me same faulty or Refurbished Product again by mentioning as it's New Replacement. Now the my product is collected by Crossbeats team but instead of replacement they are asking to pay extra reverse charges for sending same product again. Below is the Order Details. Order #54499 Delhivery tracking (BLUSN) number: 9378010056254 Please take-up with Brand and arrange my product back with new replacement.


Respected sir, i have purchased crossbeats ignite s3 pro smart watch from instagram advertising page. there they have mentioned many features & functions. based on those advertisement i have ordered one product as on 04-10-2021for an amount of Rs.4999 paid through amazon wallet. In between order to delivery i came about this company and wants to cancel the order because of their fraudulent products. but am unable to cancel it because of lack of options in their website. today i.e 06-10-2021 i have received my order through bluedart courier. i opened it and started switching it and used for just a period of 15 to 20 min its battery life completely came down from 45 to 0 %. and the features which they mentioned in website is not at all working anything. no possibility of upgrading them or functioning them. its quietly a duplicate or replica product of some other smart watch. it is not even worth for 1000 rupees. we have paid 5000 rupees and we are asking for return it and we kept it in the same orginal condition and packed it. we tried to contact them from their customer portal but it is not connecting to them it will auto cancel the call and we are directed to write email to their e mail address. even upon several emails they are not responding back to us. please solve our issue and make my money return back and save me from this fraudulent company which sells fake items through their website. please consider this issue and take necessary action. thank you