This is in reference to a formal complaint registration for the excess bill generation and the meter concern installed in my premises. For the past 4 years my monthly consumption bill has been less than INR 1000 and all of sudden I have got my bill amounting to INR 28000 which is totally unacceptable. I had also registered the complaint in twitter where the solution was not provided.
Below is the consumption over the last 1 year, where it is very much visible that the trend is not correct after April'21 onwards. Ypou can check the record for last 4+ years on my consumption trend. The energisation date of the meter was 08/03/2014.
Month Units Remarks
Apr'21 - Jun'21 2190 700 Units PM
Jul'21 1083 Until 25th July
After my complaint there was meter testing done on 24th Aug 2021, but the before and after reading were the same and the person said that there is no error in this. There was no ICard which was shared while he came and it is mentioned in the report which is also attached with this mail.
I would like to replace my meter and send this for the lab test as the readings are happening frequently and are not as per my consumption. The kind of bill we are getting is not as per the usage we have been doing in past and present.
Being a customer I am not able to get a clear answer from anyone and each person asks us to visit the nearest centre during these covid times and it's not feasible.
Connection Details -
Name - Ramesh Chandra Pandey
CA No - 151041814
Mobile No - 7838597797 / 9891847575
Pole No - NJFPN186S1
Bill No - 102014755084
Looking forward to hearing from you with the suitable time for the lab test to be conducted for our meter and replacement of the meter.