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BRAND FACTORY— I am complaining about refund money

I had purchased t-shirt from Brandfactory of Amount ₹ 335.2. But due to size issues i returned it to the company. For which company has initiated my refund on 25th of march 2022 and have send confirmation mail with reference no. , but i haven't received refund amount yet.
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BRAND FACTORY— Clothing

24 Jan,2022

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I have purchased a few goods from brand factory amravati maharshtra. i was asked to pay an extra 5% gst on the discounted price. As we all know MRP is inclusive of all taxes so what kind of practice is this? we had a lot of discussion with the manager but he refused to pay us back the GST amount
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