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Bata — Shoes returned but refund not got yet

S
30 Sep,2021
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I bought 2 pair of shoes, one of rs.1499, other rs.999, both shoes size was not fitting so i returned both shoes on 28aug 2021. They processed refund as credit note, so I mailed them by bank account details, as told by customer care to refund my money back to my account on 28 aug only. From 28 aug till date i have talked to customer care 4 times and everytime they are saying we will refund in 3-4 days. Till date i have not got any refund. Kindly help me getting my money(1499+999=2498/-) back. Calling customer care from last one month for refund. It has been 6 days I last called and got mail that in 2 days they will refund. Still no refund and no response.