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Customer satisfaction rating


Amazon India/Mobile— Amazon India

13 Oct,2021
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I ordered mi 11x in amazon india sale.. Package received in box only mobile No etc accessories received in it.. empty box I asked to Amazon India customer service They said investigation team will work But 3 days later we sent full package but no issues from our side I aske to send clear mail step by step means not giving clear reply and mail to my questions... Not received any accessories with it.. Pls help me out from this issue And pls solve my problem as soon as possible..
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Amazon India/Mobile— Amazon after prepaid order not delivered and cancelled order takes long time for refund

Amazon after prepaid order not delivered and cancelled order takes long time for refund. The order was placed on Amazon India on Oct 2nd 2021 for a mobile phone through no Cost EMI using HDFC card for amount INR 28,912 and was supposed to be delivered on Oct 4th. It wasn't delivered on 4th and after repeated follow up on Social media and customer care it was notified that the product deliver y has technical glitches and deliver dates are not finalised yet and they cant share delivery details. Then after cancellation without delivering the shipment Amazon claims after return of the shipment it will take 3-4 business days. The credit card company will add interest to my account as amazon refund is delayed by 8-10 days.