Customer satisfaction rating

Airasia— Pre Booked meal was not served

02 Apr,2022
Pre-booked meal was not served on flight#773 on 17th Mar for seat#6D & 6E, therefore I raised complaint# 02307601. But customer care closed it after 4days mentioning it was served. I had bought 2 meal packs (Rs. 500 each) and 1 lite pack (Rs. 400). But in flight, Crew was serving me Sandwiches which is part of lite pack, hence I denied to take and instead bought food items w/ invoice# 294-DELGOII577317032206627-v18 . And only taken pre book lite pack for seat# 6F. I am looking for refund of Rs. 1000.