Customer satisfaction rating

3M India— Ear muffs M1426

29 Sep,2021
I am a defence and army supplier and I took an order from the BSF Salbagan Tripura for 3M Earmuffs 409pcs as the same was required by them for firing purpose and training which was the most immediate demand which was to be fulfilled. I have made advance payment of 75000 to the company distributor in Guwahati Assam on the guidance of Mr. ANIRBAN, sales executive of the company. Since then till date he is playing round and round games and not providing any details to fulfill the order which is troubling the defence department and also my goodwill is also at stake for this issue... already our delivery is late by 17 days till now and don't know how much more the same will be delayed. Such a poor and unsatisfactory response from the company.. We can file a civil suit to claim compensation for the goodwill and business lost by us due to the company in that department... The order needs to be fulfilled immediately